6/24/2004
What Do They Think They Are? A Monopoly?
I just cancelled my service with Videotron. Of course, they asked me why, and I simply stated that I didn't think I'd be using the service much over the summer. They then offered to let me "suspend" my service for $35.00 for the following three months, saving a reconnection fee. When I said I didn't know if I was going to re-connect the service, they passed my up the food chain. The deal then became that I could suspend for six months, and only pay $50.00 to reconnect the service. I decided to cancel the service outright, taking the risk of going to another quasi-monopoly for "free" television signals. Sheesh. Does this seem reasonable to you?
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